FAQ’s
Below you will find frequently asked questions that can help you further. Can't figure it out? Then ask your question via the contact page. We will help you as soon as possible.
Categories
Booking
Anyone in or outside Amsterdam who wants to be seen by a doctor (GP) can contact or visit us, such as tourists, expats, students and business travelers.
You can visit our doctors in our practice for any matter on the following days:
- Monday – Friday: 09:00 – 18:00
- Saturday: 10:00 – 13:00
You can consult our doctors for any matter by phone or video on the following days:
- Monday – Sunday: 09:00 – 21:00
A telephone or video consultation is a full consultation including a medical prescription if necessary. If you still want to consult the doctor in person after this consultation, a separate appointment can be made for this. Click here to book an appointment.
You can cancel your appointment up to 12 hours before your appointment time.
For changes of your scheduled date and time, we ask you kindly to reach out to our assistant. Call +31 20 308 6226 to reschedule your appointment very easily. You will receive a confirmation by email.
At all our clinic, a standard doctors appointment is 10 minutes, which is usually plenty of time for most health issues. However, should you require more, that is no problem at all. The different services we provide, require appointment times that may vary. Our walk in clinic can also accept last minute appointments if necessary. You can book your appointment now online.
No, we use an online booking system for our appointments. You can schedule an appointment online in a few steps at very short notice. This will take less than 5 minutes.
Yes. You can book an appointment online either for regular appoints or e-consultations by phone or video.
No. A scheduled appointment is needed. However you can schedule an appointment online in a few steps at very short notice. This will take less than 5 minutes.
You can schedule an appointment online in 3 simple steps. Go to our bookingpage. Fill in your information and choose your appointment type and preferred day and time. You booking will be confirmed by email. Book your consultation here.
Services
Anyone in or outside Amsterdam who wants to be seen by a doctor (GP) can contact or visit us, such as tourists, expats, students and business travelers.
No, we use an online booking system for our appointments. You can schedule an appointment online in a few steps at very short notice. This will take less than 5 minutes.
We would urge you to either book an appointment with our doctors or call our clinic for consultation.
Yes. You can book an appointment online either for regular appoints or e-consultations by phone or video.
No. A scheduled appointment is needed. However you can schedule an appointment online in a few steps at very short notice. This will take less than 5 minutes.
Insurance
European Health Insurance Card and AON Student Insurance cover practice consultations costs. Other cost such as medical treatments provided by our clinic are well covered by the most travel-, health- and expat insurances.
Please bring you physical EHIC or AON insurance card with you or a digital (photo) one for a smooth process and so that you don’t have to pay for your consultations in advance!
Anyone in or outside Amsterdam who wants to be seen by a doctor (GP) can contact or visit us, such as tourists, expats, students and business travelers.
Yes, you will receive a recognized receipt from us that you can submit to your health insurer for reimbursement.
Yes, we provide afterwards the necessary receipts for your insurance reimbursement request. It is important to know that European Health Insurance Card and AON Student Insurance cover our practice consultations. Generally costs for medical treatments provided by Thetouristdoctors.com are covered by most travel-, health- and expat insurances worldwide. If you have any question please submit them via our contact page.
Rates & Payment
European Health Insurance Card and AON Student Insurance cover practice consultations costs. Other cost such as medical treatments provided by our clinic are well covered by the most travel-, health- and expat insurances.
Please bring you physical EHIC or AON insurance card with you or a digital (photo) one for a smooth process and so that you don’t have to pay for your consultations in advance!
Anyone in or outside Amsterdam who wants to be seen by a doctor (GP) can contact or visit us, such as tourists, expats, students and business travelers.
Yes, you will receive a recognized receipt from us that you can submit to your health insurer for reimbursement.
Most international debit- and major credit cards as well as cash (euro) are accepted in our practice. You will receive well documented receipts for submitting reimbursement request at your insurance.
Yes, we provide afterwards the necessary receipts for your insurance reimbursement request. It is important to know that European Health Insurance Card and AON Student Insurance cover our practice consultations. Generally costs for medical treatments provided by Thetouristdoctors.com are covered by most travel-, health- and expat insurances worldwide. If you have any question please submit them via our contact page.
Partners
European Health Insurance Card and AON Student Insurance cover practice consultations costs. Other cost such as medical treatments provided by our clinic are well covered by the most travel-, health- and expat insurances.
Please bring you physical EHIC or AON insurance card with you or a digital (photo) one for a smooth process and so that you don’t have to pay for your consultations in advance!
Anyone in or outside Amsterdam who wants to be seen by a doctor (GP) can contact or visit us, such as tourists, expats, students and business travelers.
Yes, you will receive a recognized receipt from us that you can submit to your health insurer for reimbursement.
